Terms, Conditions and Privacy Policy

You accept that by using this site your personal information may be collected, distributed and managed in accordance with this policy and accept to be bound by the Terms and Conditions below.

Web Site Collection. To improve your experience on our site, and for security purposes, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Analytics. Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Personal Data. Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted when the submit/request button is pressed on any page which contains a form.  You accept that as a free service that smarthomeowner.com.au will in our best endeavours provide accurate information, however cannot be held responsible for the accuracy or reliance of any information provided by smarthomeowner.com.au or any of it’s referral partners. The collection of personal information from all enquiries is necessary to carry out one or more of our functions or activities including for security and/or marketing purposes or as a means to assist you in your potential property transaction. We will only collect personal information by lawful and fair means and utilise, share or distribute your information in a manner which, in our opinion, will enhance your property transaction.

How your personal information is collected
In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:

1. Submit a request form that is an enquiry about or request for one of our products or services

2. Ask to be placed on one of our mailing lists

3. Visit our web site

Use of personal information
We will generally use personal information to:

1. provide you with the products and services you have requested;

2. personalise and customise the advertising, products and services included on the site;

3. manage our business and enhance our products and services;

4. contact you and allow smarthomeowner.com.au representatives and registered agents to contact you; and

5. comply with applicable legal and regulatory requirements.

We may share your personal information with our website suppliers and affiliates for these purposes. We do not provide your information to mailing list companies and will not otherwise disclose your personal information without your consent. You should be aware that providing information to a registered agent through our site will result in the information being passed onto the service provider/s and smarthomeowner.com.au does not control how that provider stores or manages your information.
We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

1. Where you have consented

2. Where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way or

3. Where we are permitted or required by law, or it is in the interests of public safety to do so.

Affiliates. smarthomeowner.com.au forms part of the West Property Solutions pty ltd network and has established for your benefit a network of professionals to assist you in providing you with this free information. Staff or personnel from an affiliate organisations may contact you to offer services in relation to your property. Your request will be dealt with by the closest affiliate to your property.

Limit of Liability

You accept that any pricing, estimates or ranges provided by smarthomeowner.com.au or their affiliates are opinions only, and in no way constitute a valuation. By using the smarthomeowner.com.au website you agree that under no circumstances will smarthomeowner.com.au or any of its affiliates or employees be held liable for any direct, indirect, incidental, special or consequential loss or damage, or loss of profits of whatever nature resulting from your use, either directly or indirectly of the website or any reports provided resulting from a request you submitted on the website. You the user, accept all risks and responsibilities for any loss, damage, costs and any other consequences which may result from using the website or relying on information provided from use of the website. You agree to relinquish any rights you may be found to have at law, for any reports or information provided by smarthomeowner.com.au or any affiliates to be considered a formal or informal valuation or appraisal of your property.


All smarthomeowner.com.au reports sent and information provided, either directly from smarthomeowner.com.au or via an affiliate are provide in good faith as an opinion, and are not an official appraisal or valuation. These reports or information cannot be relied upon for any purpose other than to provide you with general market data. You agree that you will not hold smarthomeowner.com.au liable for any risk or action, including negligence, resulting from the use of any information obtained through this website.

Governing Law

If there are any disputes regarding these terms and conditions or the privacy policy relating to the smarthomeowner.com.au website then those issues will be governed in all circumstances by the laws of the State of Queensland, in the country of Australia.